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FREQUENTLY ASKED QUESTIONS


What are the benefits of smart rings?

High accuracy and sensitivity: The finger’s pulse signal is stronger and more accurate than the wrist, making it an ideal source of accurate heart rate data.


Fitness and Health Tracking: Smart rings may also monitor your sleep patterns, heart rate, blood oxygen saturation, activity tracking, and stress index and provide insights into your overall well-being.


Personalization and Customization: Smart rings often provide options for personalization, allowing you to choose different ring styles, colors, etc.


Compact and Stylish: Smart rings are generally small and lightweight, making them more discreet and comfortable to wear compared to larger wearable devices like smartwatches.

How long does the battery last?

As the ring is always on and works offline, the battery lasts up to 6 days.

Which Finger should the ringe be worn?

The smart ring should be worn on either the index, middle, or ring finger of either the left or right hand. It is important that the ring fits securely and provides a comfortable experience around the base of your chosen finger.

Does wearing the ring on different fingers result in data deviation in detection?

Irrespective of whether the ring is positioned on the index, middle, or ring finger, the collected data remains remarkably consistent. The precision of this data is typically influenced by variables including the ring’s fit, the density of finger hair, an individual’s skin tone, and other pertinent factors.

If the raised position of the ring is not aligned with the underside of the finger, will the detected data be accurate?

Ensure the two protrusions of the ring are placed against the base of your finger. If the ring undergoes rotation, the detected data is essentially free from deviation when the rotation angle is within 30 degrees. We recommend that you choose the most suitable ring size to prevent frequent rotation of the ring, which could result in data deviation.

Can you wear your smart ring while working out?

Yes, you can wear your smart ring throughout all your workouts and movement routines. You can automatically detect and track your daily steps, calories burned, standing hours, and overall activity intensity throughout the day. 

Can Qring sync with other apps?

Qring offers the ability to sync your data with several third-party apps, such as Apple Health and Google Fit.

Is the smart ring waterproof?

The smart ring is IP68 rated waterproof up to 165 feet (50 meters), allowing for uninterrupted health monitoringwhile swimming, showering, handwashing, sweating, etc.

Can you wear your smart ring only at night?

Yes. However, you may miss out on important activity data that plays a role in determining your overall scores. As a result, your experience with Qring might feel incomplete. To ensure the highest level of accuracy and personalization, we recommend that all RingConn members wear their rings at all times.

Does Qring Smart Ring have offline storage function?

The Qring smart ring utilizes Bluetooth connectivity for transmitting and synchronizing data. It also has the ability to temporarily store data for subsequent synchronization in case Bluetooth is deactivated. Nonetheless, please note that the ring can retain monitoring data offline for up to 7 days only. To ensure seamless data synchronization, we advise you to establish a Bluetooth connection between the ring and your phone within this 7-day window and synchronize the data to the app.